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• Monro is like a Firestone Complete Auto Care or Goodyear Auto Service chain.
• Monro is like an AutoZone, but with full automotive repair and tire installation services.
• Monro is like a Jiffy Lube that also sells tires and performs comprehensive auto repairs.

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• Tire Sales and Services: Sells and installs new tires from various brands, along with providing services like tire rotation, balancing, and flat repairs.
• Routine Vehicle Maintenance: Offers essential services including oil changes, fluid checks, filter replacements, and preventive care for vehicle longevity.
• Brake Services: Provides comprehensive brake system inspections, repairs, and replacements to ensure vehicle safety and performance.
• Steering & Suspension Services: Diagnoses and repairs components related to vehicle steering, alignment, and suspension systems for optimal handling and ride comfort.
• Exhaust & Other System Repairs: Offers services for exhaust systems, batteries, air conditioning, and performs vehicle inspections and diagnostics.

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Monro, Inc. (symbol: MNRO) primarily sells its automotive maintenance and tire services directly to **individual consumers** through its network of retail service centers.

The company operates under various brand names such as Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, and others, catering to the general public's vehicle service needs. As such, Monro does not have "major customer companies" that would be listed in the traditional Business-to-Business (B2B) sense.

Monro's customer base can be broadly categorized into the following groups of individuals:

• Everyday Commuters and Families: This category includes individuals and households who rely on their vehicles for daily transportation, work, school, and family activities. They seek reliable and convenient services for routine maintenance (e.g., oil changes, tire rotations, brake service) and occasional repairs to ensure vehicle safety, reliability, and longevity.

• Value-Conscious Vehicle Owners: Customers in this segment are looking for competitive pricing and good value for their automotive service and tire needs. They often choose Monro for its reputation as an affordable alternative to dealership service departments, while still expecting quality workmanship and parts.

• Drivers Seeking Specialized Tire Services: Given Monro's significant presence in the tire market, a distinct category includes individuals specifically seeking new tire purchases, tire repairs, rotations, and wheel alignments. These customers may be replacing worn tires, upgrading, or addressing specific tire-related issues, often valuing the expertise and wide selection offered by Monro's tire-focused brands.

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• Goodyear Tire & Rubber Company (Symbol: GT)
• Bridgestone Corporation (Symbol: BRDCY)
• Michelin (Symbol: MGDDY)
• Cooper Tire & Rubber Company
• Advance Auto Parts, Inc. (Symbol: AAP)
• LKQ Corporation (Symbol: LKQ)
• WORLDPAC, Inc.

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Peter D. Fitzsimmons, President and Chief Executive Officer

Peter D. Fitzsimmons was appointed President and Chief Executive Officer of Monro, Inc. in March 2025. He brings over 30 years of senior executive and advisory experience, including with companies in retail and auto services. Fitzsimmons is a Partner and Managing Director of AlixPartners, a global consulting firm, where he has advised companies and served as an advisor, CEO, and CFO to clients undergoing significant transformation, turnaround, and operational improvement efforts. Some of his notable industry experience includes serving as CEO of a large automotive collision repair business, where he drove an over 25% sales improvement in 2022, and as CFO of an auto parts distributor. He rejoined AlixPartners in 2020 after spending seven years with Tower Three Partners, an operationally-oriented private equity firm.

Brian J. D'Ambrosia, Executive Vice President and Chief Financial Officer

Brian J. D'Ambrosia was promoted to Executive Vice President in August 2018. He was appointed Senior Vice President – Finance, Chief Financial Officer and Treasurer in January 2017, and Assistant Secretary in May 2017. Mr. D'Ambrosia joined Monro in January 2013 and has held roles of increasing responsibility in accounting, finance, and strategic planning. Prior to joining Monro, his experience includes nearly three years as Regional Controller for Robbins & Myers and five years at Birds Eye Foods, including a Controller position. He also served as the Chief Financial Officer of Rochester Sports Group, a sports entertainment company, and spent nearly six years at Deloitte & Touche, including in the role of Audit Manager.

Maureen E. Mulholland, Executive Vice President, Chief Legal Officer and Secretary

Maureen E. Mulholland was named Executive Vice President – Chief Legal Officer and Secretary in October 2020, having served as Senior Vice President – General Counsel and Secretary since August 2017. Ms. Mulholland joined Monro as General Counsel in October 2003 and was appointed Vice President in May 2012. Before her tenure at Monro, she worked as an associate attorney at the Rochester, New York-based law firms of Underberg & Kessler LLP and Harris Beach, PLLC.

Cindy L. Donovan, Senior Vice President – Chief Information Officer

Cindy Donovan was promoted to Senior Vice President – Chief Information Officer in November 2022 from her previous role as Senior Vice President – Information Technology. She started at Monro in September 2019 as the Director of Project Management and Data Architecture. In January 2020, she was promoted to Vice President – Information Technology, and then to Senior Vice President – Information Technology in December 2020.

Nicholas Hawryschuk, Senior Vice President – Operations

Nicholas Hawryschuk serves as Senior Vice President – Operations at Monro.

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The key risks to Monro's (MNRO) business operations are primarily centered around labor market challenges and cost inflation, its strategic portfolio overhaul including store closures, and the highly competitive nature of the automotive repair industry.

1. Labor Market Challenges and Cost Inflation: Monro faces a persistent internal struggle to secure and retain skilled field managers and automotive technicians due to a tight labor market. This challenge leads to labor inflation, which directly impacts the company's gross margin. In addition, persistent wage and material cost inflation continue to challenge dividend sustainability and profitability.
2. Strategic Portfolio Overhaul and Declining Sales: The company is undergoing a strategic portfolio overhaul, which includes closing 145 underperforming stores to drive future profitability. This decision, however, introduces short-term revenue loss and execution risk. Monro has also experienced declining comparable store sales and overall revenue in recent years, with fiscal year 2025 showing a significant drop in sales.
3. Highly Competitive and Fragmented Automotive Repair Industry: Monro operates in a highly competitive and fragmented automotive repair industry. The number, size, and strength of competitors vary widely across regions, encompassing independent shops, regional chains, car dealerships, and mass merchandisers. This competitive landscape presents ongoing challenges for Monro to maintain its market position and achieve projected revenue and profitability targets.

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The rapid adoption of electric vehicles (EVs) poses a significant emerging threat to Monro's traditional business model. EVs have substantially fewer moving parts and do not require many of the routine maintenance services that are core to Monro's offerings, such as oil changes, spark plug replacements, exhaust system repairs, and often experience significantly less brake wear due to regenerative braking. As the market share of EVs continues to grow, the demand for these high-volume services will decline, requiring Monro to pivot its service capabilities, technician training, and equipment to remain relevant in a transforming automotive landscape.

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The public company Monro (symbol: MNRO) primarily operates in the United States, offering tire sales and services, as well as a comprehensive range of automotive repair and maintenance services. These services include oil changes, brake systems, exhaust systems, suspension systems, wheel alignments, and state inspections.

The addressable market for Monro's main products and services is the U.S. automotive after-sales services market. This market is estimated to be approximately USD 199.38 billion in 2025 for the U.S. region.

Within this overall market, key segments include:

• Mechanical repair and maintenance: This segment accounted for a 43.29% revenue share of the U.S. automotive after-sales services market in 2024.
• Tires: As an equipment type, tires represented 32.28% of the U.S. automotive after-sales services market in 2024.

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Monro, Inc. (MNRO) is expected to drive future revenue growth over the next 2-3 years through several key initiatives:

1. Comparable Store Sales Growth and Operational Improvements: Monro is focusing on improving comparable store sales, having reported two consecutive quarters of positive comparable store sales growth in Q1 and Q2 Fiscal 2025, and three consecutive quarters by Q2 Fiscal 2026. This growth is attributed to their performance improvement plan and operational execution, including prudent operating cost control and managing store direct costs.
2. Enhanced Digital Customer Experience and Service Offerings: The company is leveraging its "ConfiDrive Digital Courtesy Inspection Process" to boost sales and unit growth in both tire and high-margin service categories, such as front-end shocks, brakes, batteries, and maintenance services. This digital inspection process is designed to enhance educational selling and attachments, thereby increasing average ticket sizes and customer trust.
3. Strategic Store Optimization: Monro has undertaken a store portfolio review, identifying and closing approximately 145 underperforming locations. While these closures are expected to cause a short-term revenue headwind (approximately $45 million in fiscal 2026), they are anticipated to improve overall profitability and contribute to more efficient revenue generation from the remaining, stronger store base.
4. Growth in Tire and Service Categories: Monro is observing a recovery and growth in tire unit sales, particularly leveraging manufacturer-funded promotions for Tier 1-3 tires. Additionally, key service categories like batteries, alignments, and shocks are showing positive trends and contributing to comparable store sales growth. The company is also focusing on value-oriented oil change offers to attract customers.
5. Industry Tailwinds: The broader automotive aftermarket industry provides a favorable backdrop for Monro's growth. This includes an increasing total vehicle population, with over 280 million vehicles on the road, the rising average age of vehicles (around 12 years), and the increasing complexity of modern vehicles. These factors are expected to continue driving demand for professional maintenance and repair services.

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Share Repurchases

• Monro's Board of Directors authorized a share repurchase program for up to $150 million on May 19, 2022.
• As of March 29, 2025, the company had repurchased 3.7 million shares for a total of $140.9 million under this program, with $9.1 million remaining available.
• During fiscal year 2024, $44 million of common stock was repurchased under the program.

Share Issuance

• As of May 16, 2025, Monro had 29,969,077 shares of common stock outstanding.
• As of June 28, 2025, 40,083,630 shares were issued, compared to 40,067,600 shares issued as of March 29, 2025, indicating minor changes likely related to employee stock plans rather than significant public capital raises.

Outbound Investments

• Monro has a strategy of expanding its national presence through strategic acquisitions.
• Over the five years leading up to March 29, 2025, Monro completed 5 acquisitions, adding 69 locations and approximately $103 million in annualized revenue.
• The most recent acquisition reported was Mountain View Tire & Auto Service in March 2021; no acquisitions were completed in fiscal year 2025.

Capital Expenditures

• Monro's capital expenditures were $17 million in fiscal year 2023 and $25 million in fiscal year 2024.
• For fiscal year 2026, the company expects capital expenditures to be between $25 million and $35 million.
• Recent capital allocation has focused on technology investment areas such as digital service platforms, diagnostic equipment, and customer management systems to enhance operations and customer experience.