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Here are 1-3 brief analogies to describe ABM Industries:

• ABM is like a Sodexo or Aramark, but primarily focused on integrated facility services such as janitorial, maintenance, parking, and engineering, rather than food services.
• Think of ABM as the 'Amazon Web Services' (AWS) for physical facilities, offering a scalable, outsourced suite of essential building operations and maintenance services.

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• Janitorial Services: ABM provides commercial cleaning, disinfection, and waste management for a wide range of facilities.
• Engineering & Technical Services: This includes HVAC maintenance, mechanical and electrical repairs, plumbing, and comprehensive energy management solutions for buildings.
• Parking & Transportation Services: ABM manages parking facilities, offers valet services, and provides shuttle operations for various venues.
• Security Services: The company offers manned guarding, security system integration, and monitoring solutions to protect people and assets.
• Aviation Services: Specialized support for airports and airlines encompasses aircraft cabin cleaning, passenger assistance, and ground handling services.

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ABM Industries (ABM) Major Customers

ABM Industries primarily sells its integrated facility services to other companies, institutions, and government entities (B2B/B2G model) across a wide range of industries. Due to the diversified nature of their services and client base, ABM does not have individual "major customers" that account for a significant portion of their revenue. Their 2023 annual report (10-K) states that no single customer accounted for more than 5% of their consolidated revenues in fiscal years 2023, 2022, or 2021.

Instead, ABM serves thousands of clients within the following major customer categories:

• Commercial Real Estate: Businesses operating in this sector, including office buildings, retail centers, corporate campuses, and hotels, that require janitorial, engineering, parking, and other facility management services.
• Aviation: Airports and airlines that need services such as janitorial, ground handling, and comprehensive facility maintenance for terminals and other airport infrastructure.
• Education: Educational institutions, including universities, colleges, and K-12 school districts, seeking facility management, maintenance, and energy efficiency solutions.
• Healthcare: Hospitals, clinics, and other medical facilities requiring specialized cleaning, engineering, and support services tailored to healthcare environments.
• Technology & Manufacturing: High-tech companies, data centers, and manufacturing plants needing comprehensive facility services to maintain their operational efficiency and environment.
• Government: Federal, state, and local government agencies and public facilities requiring a broad spectrum of facility management and support services.

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Scott Salmirs, President and Chief Executive Officer

Scott Salmirs became President and Chief Executive Officer of ABM Industries in January 2015, having joined the company in 2003. Before his CEO appointment, he held various leadership roles within ABM, including executive vice president with global responsibility for the company's aviation division and international activities. Prior to ABM, Salmirs spent over two decades in the facilities business, managing building portfolios and holding leadership positions at prominent firms such as CBRE, Goldman Sachs, and Lehman Brothers. Under his leadership, ABM acquired GCA Services, the company's largest acquisition, significantly expanding its presence in the education sector. He also serves on the Board of Directors for ICF International.

David Orr, Executive Vice President and Chief Financial Officer

David Orr was promoted to Executive Vice President and Chief Financial Officer of ABM Industries in June 2025, succeeding Earl Ellis. He commenced his career with ABM in 2001, initially in its lighting services division, and has since held various leadership roles across finance, strategy, and operations. Most recently, he served as Senior Vice President, Financial Planning and Analysis since 2015, where he was instrumental in enterprise-wide forecasting, budgeting, and strategic financial planning, as well as enhancing reporting and performance measurement capabilities.

Rene Jacobsen, Executive Vice President and Chief Operating Officer

Rene Jacobsen has served as Executive Vice President and Chief Operating Officer of ABM Industries since 2020. His tenure at ABM also includes roles as Chief Facilities Service Officer, Executive Vice President of ABM's West Region, and President of Business & Industry. Before joining ABM, Jacobsen held executive positions at Hess, including Executive Vice President of Human Resources at Hess Retail.

Raúl Valentín, Executive Vice President and Chief Human Resources Officer

Raúl Valentín holds the position of Executive Vice President and Chief Human Resources Officer at ABM Industries.

Miranda Tolar, Executive Vice President, General Counsel

Miranda Tolar serves as Executive Vice President, General Counsel for ABM Industries.

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The key risks to ABM Industries include:

1. Macroeconomic Conditions and Commercial Real Estate Market Softness: ABM Industries faces significant risk from macroeconomic conditions, particularly the ongoing softness in the commercial real estate market. The prevalence of hybrid work models has led to elevated office vacancy rates, which directly reduces demand for ABM's services, especially in commercial office spaces and its Business & Industry segment. This market trend has resulted in modest declines in demand for janitorial services and work orders, contributing to margin pressures.

2. Labor-Intensive Business Model and Workforce Management: As a highly labor-intensive company, ABM's operations are significantly exposed to risks related to its workforce. Direct labor costs constituted 68% of ABM's total revenue in 2024. The company must attract and retain a large workforce (approximately 117,000 employees as of October 31, 2024), with about 42% of employees subject to collective bargaining agreements. This creates sensitivities to changes in labor availability, wage rates, potential labor disputes, and evolving immigration policies, all of which can directly impact operational costs and financial results.

3. Intense Competition and Pricing Pressures: ABM operates in a highly competitive facility management industry, facing rivalry from both large national integrated facility management firms and thousands of smaller, local providers. This intense competition is particularly pronounced in fragmented and price-sensitive segments like Business & Industry and Education. Aggressive pricing strategies employed to secure long-term contracts can lead to margin compression and erode profitability.

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The accelerating development and adoption of automation and robotics in facility management services, including autonomous cleaning machines, robotic security guards, and AI-powered predictive maintenance systems, poses an emerging threat. This technology has the potential to significantly reduce the demand for human labor in many of ABM's core service areas, altering the cost structure and efficiency of service delivery. Clients may opt for in-house automation or choose competitors that have more effectively integrated these technologies, potentially displacing ABM's traditional labor-intensive contracts.

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Addressable Markets for ABM Industries' Main Products or Services:

• Janitorial Services: The global janitorial services market was valued at approximately USD 312.5 billion in 2024, with projections to reach USD 485.3 billion by 2034, growing at a Compound Annual Growth Rate (CAGR) of 4.5% during the forecast period. In North America, this market holds a substantial share, amounting to USD 105.63 billion in 2024. Specifically, the United States janitorial services industry is estimated at USD 108.3 billion in 2025.
• Parking Services: The global parking services market is projected to reach USD 128.2 billion by 2025 and is expected to grow to USD 236.2 billion by 2035, at a CAGR of 6.3%. Within the United States, the parking management market was valued at USD 5.20 billion in 2024 and is anticipated to reach USD 5.95 billion in 2025, with an expected increase to USD 15.05 billion by 2030, demonstrating a CAGR of 20.4% from 2025 to 2030.
• Facility Management (Overall): The broader facility management market in the United States, which encompasses many of ABM's services including maintenance, cleaning, security, energy management, and space planning, was valued at USD 283.46 billion in 2024. This market is projected to grow to USD 451.85 billion by 2032, at a CAGR of 6.00% from 2026 to 2032.
• EV Charging Infrastructure: The global EV charging infrastructure market was valued at US$ 6.45 billion in 2018 and was projected to grow to US$ 95.98 billion by 2027, at a CAGR of 36.8%. In the U.S., forecasts estimate that by 2030, 28 million EVs will enter the market, requiring 700,000 Level-2 chargers and 70,000 Level-3 chargers. The federal government has allocated $5 billion over the next five years to expand EV charging infrastructure in the country.

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ABM Industries (NYSE: ABM) is expected to drive future revenue growth over the next two to three years through several key strategies and market trends:

1. Expansion in Technical Solutions, particularly Microgrids and Data Centers: ABM's Technical Solutions segment has demonstrated significant growth, with strong performance in microgrid project activity and the data center-related business. Acquisitions, such as Quality Uptime Services and the strong performance of RavenVolt, have further bolstered this segment, which is expected to continue to be a primary growth engine.
2. Growth in the Aviation Segment through New Business and Market Demand: The Aviation segment is anticipated to continue its upward trajectory, fueled by healthy travel markets and successful new business wins. ABM's differentiated service offerings, including ABM Clean and the utilization of AI-based technology, are supporting growth that is outpacing the broader aviation market.
3. Strategic New Business Wins and Client Expansions Across Segments: ABM is focused on securing new contracts and expanding relationships with existing customers across its Manufacturing & Distribution, Education, and Aviation segments. This organic growth is a result of a deliberate strategy to strengthen its presence in core markets, thoughtful pricing decisions, and addressing client needs through comprehensive service solutions.
4. Resilience and Potential Improvement in the Business & Industry Segment: Despite facing a soft commercial real estate market, the Business & Industry (B&I) segment has shown resilience due to its broad diversification and focus on higher-performing Class A properties. There is an anticipation that key commercial real estate markets are nearing an inflection point and returning to growth, which would further benefit this segment.

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Share Repurchases

• ABM Industries increased its equity buyback authorization by $150 million in December 2023, bringing the total authorization to $450 million.
• In the third quarter of fiscal year 2025, the company announced another increase of $150 million to its equity buyback plan, raising the total authorized amount to $600 million.

Share Issuance

• In March 2025, stockholders approved an increase of 2,425,000 shares for issuance under the ABM Industries Incorporated 2021 Equity and Incentive Compensation Plan, bringing the total available shares to 6,400,000.
• A new ABM Industries Incorporated 2025 Employee Stock Purchase Plan (ESPP) was approved in March 2025, reserving 1,500,000 shares for eligible employees to purchase at a discount.

Inbound Investments

• No information is available regarding large inbound investments made in ABM Industries by third parties, such as strategic partners or private equity firms, within the specified timeframe.

Outbound Investments

• In August 2021, ABM acquired Able Services for approximately $830 million, significantly expanding its geographic footprint, bolstering engineering and technical services, and enhancing sustainability offerings.
• The company acquired RavenVolt, Inc. in 2022, a provider of advanced microgrid systems, strengthening ABM's capabilities in electric vehicle charging infrastructure and bundled energy solutions.
• In June 2024, ABM acquired Quality Uptime Services, which specializes in critical power infrastructure maintenance, to strengthen its data center capabilities.

Capital Expenditures

• ABM's capital expenditures were $58 million in fiscal year 2024, $50 million in fiscal year 2023, and $45 million in fiscal year 2022.
• The primary focus of capital expenditures includes investments in technology and data, such as migrating to cloud-based Enterprise Resource Planning systems, developing an Artificial Intelligence investment roadmap, and strengthening data center capabilities to improve service delivery and operational efficiency.